Whenever I get a raw deal, I rail against the people who are screwing me. For example, I’ve filed a complaint with the feds about our car. I’m about ready to write a personal letter to Lee Young Dong about our TV.
So when somebody does right by me, I feel like I should give them props. Which brings me to Audioengine. I bought a couple sets of speakers (A2B & A5N) from them last May, and I’ve been very happy with them. I use them for playing music piped throughout the house via our wireless network. They sound great.
The AC power supply for one set failed recently. I sent them an e-mail and they mailed me a new one. Just like that! No hassle, no questions, no charge, no need to return the dead brick. Wow. That was refreshing.
As for the speakers, they’re top quality at a nice price. If you’re looking for excellent speakers for digital audio, I recommend Audioengine unreservedly.
It’s nice to find a place like that these days. I had the same experience with a remington beard & stache trimmer. They just sent me a new one. I’ll be checking them out!
I’m glad I’m not the only one who feels the need to crow about good customer service. When someone treats me right I feel like they deserve to have everyone know about it. Good on you for not giving in to only talking about the negative.