Bissell Homecare, Inc. PO Box 3606 Grand Rapids MI 49501 For the attention of Mark J. Bissell, President & CEO Dear Mr. Bissell, We recently purchased a Lift-Off Revolution Remanufactured 3760R vacuum cleaner produced by your company. During its second use, the stretch hose came detached from the hose grip, rendering the whole apparatus inoperable. […]

Read More → Dear Mr. Bissell

After a week of delays and two whole days wasted on tech support calls, I was finally online. I was ready to write a damning invective criticizing Apple and an encomium praising the Computer Shoppe. I pointed my browser to my blog, when what to my wondering eyes should appear but a notice: Your account […]

Read More → Disconnected, Part III: Attack of the Spambots